Shipping Delivery
We aim at processing and dispatching orders as quickly as possible. We have partnered with the best-in-class delivery organizations / Shipping aggregators including India Post to serve remote areas across India.
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For deliveries in Hyderabad: 3 to 4 working days, unless we are exceptionally out of stock, and we will let you know about the same in advance.
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For deliveries in the rest of India: 5 - 7 working days, unless we are exceptionally out of stock, and we will let you know about the same in advance.
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For deliveries in the rest of the world: we ship within India only
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Anwskincare.com reserve the right to refuse confirmed orders that fall under the following categories of items: - Cheques, Money orders, Drafts & E-Banking
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Orders that are customer approved but without enough funds will not be processed.
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Delivery of Goods will take place at the Delivery Address specified by you while placing the order. You will need to submit a separate Order for Goods where you require to deliver at multiple destinations.
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If you are not personally available to accept delivery, you may appoint a representative to do so in your place.
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On delivery, the Delivery Agent may require you or your nominated representative to provide them with proof of identity, such as photo identification proof
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You or your nominated representative may be required to sign a delivery manifest to confirm that the delivery has taken place. If you refuse to sign the delivery document, this will be taken as a refusal to accept the delivery.
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You agree to give us as much detail as possible about particular features of the Delivery Address to ensure delivery can take place.
Any shipment which we are sending for personal use and customer is not answering the call or not replying to our mail then in that case if they ask for a refund that wouldn’t be possible as per our management decision.
Remote Area
Please note that if the receiver's delivery address falls into a remote area, then a charge at actuals of INR + GST will be levied extra. To know further details, you can E-Mail us at sri@anwskincare.com with your ZIP Code / Postal Code to confirm if the delivery area falls into a Remote Area or Not. Thanks for your understanding.
In remote areas, shipment will take 10-15 business days for delivery (Which will be sent through India Post-professional-track on or with prime track)
If a shipment gets lost in transit for remote areas, then it won’t be our responsibility, claims for refund cannot be processed in such cases
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